Your Luggage

Not Allowed

Hardshell suitcases will not be allowed into the cargo hold.

Allowed

Material backpacks and duffel-bags will be allowed into cargo hold.
Luggage Dimensions

30cm (12in) wide x 35cm (14in) high x 70cm (28in) long

Dangerous Goods

Terms and Conditions

United Air Charter assumes no liability for delays arising from unforeseen circumstances, mechanical issues, weather-related diversions, or any other causes. Nonetheless, we will make every effort to resolve the situation to the best of our capabilities.


  • We retain the right to subcontract a third-party aircraft if we are unable to provide our own.
  • Flight operations are contingent upon runway conditions and operational suitability. Should the destination airport or airstrip be unsuitable for our aircraft for any reason, we will redirect to the nearest alternative airport or airstrip.
  • Quotations are contingent upon aircraft availability at the time of confirmation.
  • Prices are calculated based on prevailing fuel costs in Zambia. Any escalation in fuel prices may impact the quoted price, and United Air Charter reserves the right to adjust it without prior notification.
  • The carrier agrees to make every reasonable effort to transport passengers and their baggage promptly. However, the times displayed in timetables are not definite and do not constitute a binding agreement. The carrier reserves the right to substitute aircraft, skip or modify scheduled stops at its sole discretion, as indicated on the passenger's ticket. Schedules are subject to change without prior notice.
  • The carrier bears no liability for delays or the failure to connect with other transport providers.
  • Smoking is prohibited and alcohol consumption is not allowed in any carriage.
  • Tickets are not transferable.
  • A minimum of two passengers are required for all flights. If a solo traveller wishes to book a flight, they may be asked to pay a single supplement fee at the time of booking. However, if other passengers later book and pay in full for the same flight, the solo traveller’s single supplement fee will be refunded.

The precise daily timetable for non-scheduled flights may vary due to weather, airstrip conditions, and unforeseen mechanical issues beyond our control. Guests arriving less than 30 minutes before the specified departure time with United Air Charter may risk seat cancellation without refund to prevent disruptions to the day's schedule. Please note, all flights are scheduled for daylight hours.

United Air Charter assumes no responsibility for delays resulting from unforeseen circumstances such as mechanical breakdowns, weather-related diversions, or any other cause. It is crucial to have adequate Travel Insurance as United Air Charter is not liable for missed onward connections or the need to accommodate passengers overnight due to unforeseen circumstances.

Passengers travelling with United Air Charter are entitled to one complimentary piece of checked baggage and one small carry-on item.

  • The maximum weight for carry-on luggage is 5kg (11lbs) with one allowed piece, which is included in the overall 15kg (33lbs) luggage limit.
  • Checked baggage must not exceed dimensions of 30cm (12in) wide x 35cm (14in) high x 70cm (28in) long and should strictly be soft-sided without wheels, frames, or rigid sides.
  • In the case of additional camera equipment or overweight luggage, passengers have the option to purchase extra seats prior to departure. This additional seat allows for an extra 30kgs of luggage.
  • Should passengers arrive with incorrect luggage, United Air Charter may offer a soft bag at a cost, and the "other" suitcase might be left behind or transported to the destination at the passenger's expense.

Amending:

  • Within 28 days of departure: 10% amendment fee.


Cancellation:

  • Between 365 and 30 days prior to departure: 10% cancellation fee.
  • Between 30 and 14 days prior to departure: 25% cancellation fee.
  • Between 14 and 7 days prior to departure: 50% cancellation fee.
  • Within 7 days of departure: 100% cancellation fee.
  • No shows will be charged in full.

Children:

Passengers aged 2 to 11 years are considered children and must occupy their own seat equipped with a seat belt. Infants, defined as those under 24 months old, will be seated on the parent or guardian's lap during transportation.

 

Weight:

Passengers weighing over 120kg may need to acquire an additional seat - please notify us before your journey. Failure to inform us at the time of booking may result in an additional seat charge being invoiced to you.

For your safety aboard United Air Charter flights, please be aware that the following Dangerous Goods that are strictly prohibited from being carried under any circumstances:

  • Compressed Gases
  • Corrosives
  • Explosives
  • Flammable Liquids and Solids
  • Radioactive Materials
  • Oxidizing Materials
  • Poisons and Infectious Substances
  • Other Hazardous Articles Additionally, the pilot, as the Captain in Charge, reserves the right to restrict any item that may jeopardize the safe operation of the aircraft or compromise passenger well-being.